extendedReach is web-based, case management software that helps Child and Family Social Service Agencies
deliver and track efficient, effective, and consistent services.
Type information one time - extendedReach will auto-fill documents and web forms, generate billing, send emails, create charts, and much more.
Access extendedReach from any web browser or the extendedReach mobile app, anywhere with an Internet connection.
extendedReach automatically calculates and tracks due dates, assists with appointment scheduling, and integrates with your personal calendar.
Signatures are a fact of life, but are a pain to collect. extendedReach integrates the signature process seamlessly into your agency's workflow.
You probably want to go “paperless”, but what to do with all that paper? We have the answer that we call the Scanner Inbox. Our customers love it!
After all your meetings, documents written, signatures collected, you probably want to know if all this work is paying off! We've got you covered - with over 300 built-in reports and the ability to easily create custom reports.
extendedReach makes the management of case-related financials, invoices, insurance claims, and days care billing quick and easy. extendedReach integrates with most accounting systems, including Quickbooks.
Security of your information is non-negotiable. That’s why we are encrypted end-to-end, hosted in SOC 2-certified data centers, and log nearly everything in a powerful audit trail.
extendedReach was designed to work the way you already do. We leverage your existing checklists, documents, policies, and processes, enabling them with technology to work with less effort and more consistency.
We work directly off your checklists to configure extendedReach, making staff feel comfortable and at-home.
We use your existing Microsoft Word documents, forms, and data directly in extendedReach.
Scheduling, due dates, expirations, signatures, and approvals can meet your existing needs.
The heart of extendedReach is what we call the compliance tab. The compliance tab is similar to a checklist or a table of contents. We have found that many of our new customers had something very similar in the front of their binders. It showed them everything contained inside, for quick reference.
The compliance tab does that too, however, it does much more. At a glance you can see if everything is in order for a client, foster home, or staff member. It’s aware of due dates, expiration dates, relationships, birthdays, rate levels, placements, … you name it. Best of all, your staff will intuitively understand it.
Over 10,000 professionals trust extendedReach to manage their casework. Here is what they are saying...
“I no longer worry about over-burdening my case workers. With extendedReach I can see on one screen what everyone is (or isn’t) doing in real time and then spread the workload accordingly. On a scale of 1 to 10, I give their service a 12!”
"It has saved us time, given us actionable information and positioned us for the future. We have been not just satisfied, but astonished by their ability to quickly and accurately assess our current business processes and affect them positively."
"Our caseworkers love the extendedReach function that not only reminds them when something is due but it also pre-populates most of the standard text and formats the output for any audience… from government officials to foster parents."
"Easy to learn/get around in. Web based, so not reliant on internal servers. Able to tailor to agency needs."
"extendedReach is a great tool for foster care. I think that it empowers this licensing agency to track, monitor, document, and predict extremely well. I am anxious to see how the mobile app will look as that will create an even greater level of helpfulness."
"The user interface is very easy. The entire system is very easy to use, it is incredibly well thought out."
"I'm happy with customer service and the program is very practical. it makes my job so much easier"
"ER has been incredibly helpful to me personally and our office. It makes us faster and more efficient at our jobs and ensures organization. I cannot say enough positive things about this program!"
"In comparing this program to the SACWIS system we are now required to use for state case management, extendedReach is more efficient and user friendly in every way!"
"It is the best case management system I have seen and allows for customization that is unmatched with other systems. The ability to get data out of the system is also very rare with these types of systems."
"You do an excellent job with fitting the system to the needs of the particular agencies. You have excellent training materials and quick turn-around on resolve issues that are submitted. I love that you get ideas for improvements from the very people who are using."
"The team at extendedReach is so supportive and knowledgeable. They are responsive to the needs of their customers and I always feel supported!"