Case Management Software
for Social Service Agencies

Foster Care · Behavioral Health · Adoption · Residential · Community Based Services

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Clients Tracked
Documents Pre-Filled
Case Notes Entered

What is extendedReach?

extendedReach is web-based, case management software that helps Child and Family Social Service Agencies
deliver and track efficient, effective, and consistent services.

Enter information once

Type information one time - extendedReach will auto-fill documents and web forms, generate billing, send emails, create charts, and much more.

Access information anywhere

Access extendedReach from any web browser or the extendedReach mobile app, anywhere with an Internet connection.

Due Dates and Scheduling

extendedReach automatically calculates and tracks due dates, assists with appointment scheduling, and integrates with your personal calendar.


Signatures are a fact of life, but are a pain to collect. extendedReach integrates the signature process seamlessly into your agency's workflow.


You probably want to go “paperless”, but what to do with all that paper? We have the answer that we call the Scanner Inbox. Our customers love it!


After all your meetings, documents written, signatures collected, you probably want to know if all this work is paying off! We've got you covered - with over 300 built-in reports and the ability to easily create custom reports.


extendedReach makes the management of case-related financials, invoices, insurance claims, and days care billing quick and easy. extendedReach integrates with most accounting systems, including Quickbooks.


Security of your information is non-negotiable. That’s why we are encrypted end-to-end, hosted in SOC 2-certified data centers, and log nearly everything in a powerful audit trail.

How It Works

extendedReach was designed to work the way you already do. We leverage your existing checklists, documents, policies, and processes, enabling them with technology to work with less effort and more consistency.

Your Checklists image

We work directly off your checklists to configure extendedReach, making staff feel comfortable and at-home.

Your Documents image

We use your existing Microsoft Word documents, forms, and data directly in extendedReach.

Your Processes image

Scheduling, due dates, expirations, signatures, and approvals can meet your existing needs.


The heart of extendedReach is what we call the compliance tab. The compliance tab is similar to a checklist or a table of contents. We have found that many of our new customers had something very similar in the front of their binders. It showed them everything contained inside, for quick reference.

The compliance tab does that too, however, it does much more. At a glance you can see if everything is in order for a client, foster home, or staff member. It’s aware of due dates, expiration dates, relationships, birthdays, rate levels, placements, … you name it. Best of all, your staff will intuitively understand it.

Don't take our word for it...

Over 12,000 professionals trust extendedReach to manage their casework. Here is what they are saying...


Leadership Team

extendedReach was founded in 1999.
We are proud to serve over 15,000 Child and Family Professionals in over 30 states.

Katie Cortes
Chief Executive Officer
Austin, Texas

Professional Background: 10+ years leading business and technical teams in the social impact space
Education: University of Oxford, MBA; Seton Hall University
Personal Interests: Music and Bikes
Matt Bidwell
Co-Founder, Chief Product Officer
Grand Rapids, Michigan

Professional Background: Consulting and system design. 20+ years experience in case management systems.
Hometown: Brighton, Michigan
Education: Michigan State, Computer Science
Personal Interests: Onewheel and home improvement
Adam Fenstermaker
Co-Founder, Chief Revenue Officer
Denver, Colorado

Professional Background: Consulting and system design. 20+ years experience in case management systems.
Hometown: West Bloomfield, Michigan
Education: Miami University, System Analysis
Personal Interests: Biking and skiing
Johanna Brooks
Chief Operating Officer
Franklin, Tennessee

Education: University of Memphis, MS Strategic Leadership; Southwest Baptist University, BS Therapeutic Recreation/Psychology
Jeremy Slatton
Billing Director
Austin, Texas

Professional Background: MS, CHFP, CPHIMS
James Geraghty
VP Finance
Oakland, California

Education: University of Chicago, MBA; UCLA, BA Economics and Accounting

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